customer story

How Bahtis Barbershop Cut Scheduling Chaos and Went Fully Digital with Bookingbird

90 % fewer phone calls per day after switching to online bookings
company
Bahtis Barbershop
location
Switzerland
website
bahtis.ch
industry
Beauty & Wellness
"Bookingbird has been a real game-changer. I save around 20 calls a day, and my clients love how easy it is to book online."
Bahtiyar Altuntaş
CEO
In 2020, Bahtiyar Altuntaş opened his first Bahtis Barbershop in Feldkirch, Austria. Combining skilled craftsmanship with a modern sense of style and an unwavering focus on customer satisfaction, the shop quickly became one of the region’s most popular destinations for men’s grooming.But Bahtiyar’s vision went beyond haircuts. He wanted to create a place where people felt comfortable, looked great, and genuinely enjoyed coming back.In 2025, he reached his next milestone: the opening of a second location in Widnau, Switzerland – a clear testament to his commitment to quality, service, and steady growth.However, with more clients, more appointments, and two separate teams, manual scheduling soon became a major challenge.

The Challenge: Too Many Calls, Too Little Clarity

The phone rang constantly — reschedules, new appointments, cancellations.
Team coordination happened through WhatsApp messages or sticky notes, and open slots were often double-booked.

“I spent more time managing appointments than cutting hair,” recalls Bahtiyar.

The results were predictable:

  • No central overview of available slots

  • Frequent double-bookings and miscommunication

  • High administrative workload

  • A lack of professional online presence

While there were already online booking tools for salons, most felt outdated, clunky, or overly complicated — difficult to use, expensive to set up, and visually uninspiring. For a modern, service-oriented barbershop like Bahtis, that wasn’t an option.


The Solution: Bookingbird

In September 2024, Bahtiyar chose Bookingbird — the digital booking system that perfectly combines functionality, design, and simplicity.

“I wanted a system that looks as modern as my shop — not software that feels like it’s from 2005,” he says.

With Bookingbird, Bahtiyar was able to:

  • Make all services and staff bookable online

  • Create a custom-branded, mobile-optimized booking page

  • Use the built-in website builder to showcase his salon professionally online

  • Automate appointment confirmations and reminders to eliminate no-shows

  • Manage team schedules and availability for both locations from a single dashboard

Bookingbird handled the full setup and design customization, ensuring that the platform matched the Bahtis Barbershop brand seamlessly.


More Than Bookings — The First Impression Counts

Bookingbird is more than appointment software — it’s the digital storefront of the salon.

Clients book directly on a stylish, brand-consistent page that reflects the look and quality of Bahtis Barbershop — mobile-friendly, intuitive, and lightning fast.
As the Bookingbird team puts it:

“Every booking is a first impression — and it should feel as professional as the service itself.”

Bahtiyar was able to completely modernize his online presence without having to build a separate website:
Bookingbird became both the booking platform and the digital business card for his brand.


Results: Time Saved, Growth Unlocked, Professional Image

Since implementing Bookingbird, the daily operations across both barbershops have transformed:

  • 90% fewer phone calls per day

  • Zero no-shows thanks to automated reminders

  • Centralized scheduling for two locations

  • Consistent branding and professional online appearance

  • Reduced idle time — and higher revenue potential

  • More time for clients — and for growth

“The system just works. I can see in real time who’s booked and when — whether I’m in the shop or on the go.
Clients love how simple it is to book.”
Bahtiyar Altuntaş


Customer Testimonial

“I’ve been using Bookingbird for over a year now, and I have to say: it’s been a huge relief.
I save around 20 calls a day, and my clients find it much easier to book.
Appointments are automatically confirmed and reminded — no more no-shows.
The booking page looks professional, almost like a full website.
The support team is great and always quick to respond.
I can recommend Bookingbird to any salon owner who wants to modernize their business.”
Bahtiyar Altuntaş, Owner of Bahtis Barbershop


Why Bookingbird Is the Future of Salon Management

Most booking tools on the market were built when online scheduling was just an optional feature.
Bookingbird was designed with digital-first salons in mind — putting customer experience and brand presentation at the center.

Modern Design:
Every salon gets a sleek, customizable online booking page — the digital face of their business.

Effortless Setup:
No technical knowledge required — ready to go in minutes.

Mobile First:
Optimized for smartphones — where over 80% of bookings now happen.

Automated Communication:
Reminders, confirmations, and updates run entirely on autopilot.

Responsive Support:
Most inquiries are answered within an hour — fast, personal, and solution-oriented.


Conclusion

With Bookingbird, Bahtis Barbershop has successfully digitized appointment scheduling, modernized its online presence, and multiplied its day-to-day efficiency.
Today, Bahtiyar Altuntaş manages two locations through a single, centralized dashboard — simple, mobile, and reliable.

He hasn’t just found a tool — he’s found a partner that truly understands how modern salons operate.

Because Bookingbird isn’t just about managing appointments —
it’s about shaping the first impression of your business online.

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Built for Next-Gen Booking Operations.

Bookingbird automates your bookings, handles the details, and keeps your business running effortlessly.
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